San Diego, CA (PRWEB via PRWebDirect) February 9, 2005 -- Four Loop Technologies, LLC today unveiled its latest easy to use product, the Switchvox PBX (www.switchvox.com). Switchvox shows small to medium-sized business owners that high-end phone system features like Interactive Voice Response, call queues, and Advanced Call Routing are not out of their reach. "Typically, to buy a traditional phone system with the features of Switchvox, you're looking at spending tens of thousands of dollars, and even then it's a nightmare to get up and running." said Joshua Stephens, CEO of Four Loop Technologies. "With Switchvox we have an easy to use, intuitive portal to control your own phone system. If you can check your mail on the web, you can set up your phone system- and do it in less time than it takes to call out a technician."
Switchvox's easy to use interface is only the tip of the iceberg; the features beneath the surface are the true power of the system. Switchvox includes an Interactive Voice Response (IVR) editor that graphically displays the menus, the actions that are performed and the options the caller can choose from, all through a familiar web interface. Advanced Call Routing lets you choose who gets a call based on the time of day, which number the caller dialed, or their caller ID. Additionally, Switchvox can be made to request call routing information from other systems within an organization. Switchvox has an XML/web interface for communicating with those systems and can change caller information as well as return a URL to be viewed by the person who finally answers the call. These features and more all act in concert to ensure a more helpful and integrated experience for callers.
Switchvox is built on open standards. It works with all SIP compatible hardware and software phones as well as standard analog handsets, rather than only proprietary telephones like a typical PBX. Calls can be sent over the Internet to Voice over IP providers worldwide and directly to remote corporate offices using SIP peering protocols. In addition to supporting the latest technology, Switchvox can also be connected to a business's existing phone lines, whether to a few basic analog lines or a few T1s.
"Linspire had outgrown our small phone system and was looking at a very expensive upgrade which would have locked us into proprietary telephones, but instead we're migrating to Switchvox." says Michael Robertson, CEO of Linspire. "With Switchvox we get a standards based, feature-rich system built on an open platform at one-tenth the cost of a traditional system which made it an easy decision."
Competition between Voice over IP providers is yet another reason for businesses to make the switch. With Switchvox, companies can't help but save money by switching over at least some of their call traffic to VOIP, resulting in incredibly low phone bills. "My agents are on the phone all day long. Switchvox makes it possible for me to route incoming calls to the correct agent and saves me money on all of our outgoing calls. I saved 50% the first month on outgoing calls. At this rate, Switchvox will pay for itself before the end of the year." said Jason Wieland of Prevail Realty.
Starting at just $995, Switchvox is a smart addition to any type of business. From handling incoming calls with an auto-attendant, to full integration with a customer database, Switchvox provides the value and flexibility that businesses are looking for.
About Four Loop Technologies
Four Loop Technologies is a firm believer in the power of open source, not only for the elite few, but for everyone. Four Loop specializes in bringing open source to the people who need it, regardless of their technical prowess. Based on Linux and other open source software packages, Four Loop has created software products that would never have been possible on closed source systems, customizing those products to the specific needs of the consumer. Four Loop Technologies is headquartered in San Diego, California.
Contact:
Tristan Degenhardt
Four Loop Technologies, LLC
www.fourloop.com
Phone: 858-245-7939
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